Technical Product Manager

At Synadia—the company behind NATS.io—we enable global enterprises and innovative startups to seamlessly connect all their applications and data, no matter where they live or how they’re deployed. Today, end users everywhere expect lower latency and faster access to digital services; with NATS under the hood, distributed applications can finally deliver.

About the role

This role is ideal for a mid-career product manager who’s excited to work on the full spectrum of use case discovery, product framing and shaping, managing feedback, defining iteration and growth opportunities, etc. At Synadia, you’ll get to do all of it. One day you’re in a (virtual) whiteboard session with engineers designing a new capability, the next you’re demoing it to a prospect and gathering feedback, and the next you’re sitting with the executive team aligning on roadmap priorities.

You’ll serve as a central connector across the organization, translating between engineering, product marketing, customer needs, and market opportunities. Your work will directly shape the roadmap, refine product polish, and meaningfully improve how customers adopt and experience Synadia’s products. It’s a high-impact role for someone energized by building technically sophisticated products that our customers’ massive, high-profile distributed systems depend on.

What you’ll do

See the big picture

• Develop a sharp understanding of the competitive landscape and where the market is headed
• Talk directly to users and prospects - demo new capabilities, recruit beta customers, learn what’s working and what’s not
• Work with the executive team on roadmap priorities and product direction
• Be the connective tissue across Engineering, Sales, Marketing, and Customer Success

Get your hands dirty

• Live in the product - understand it deeply, use it, break it, know where the rough edges are
• Triage customer feedback and feature requests with Sales and Customer Success
• Participate in shaping sessions with Engineering to scope and prioritize work
• Drive accountability for product quality and delivery - raising the bar on usability, eliminating rough edges, and ensuring we hit key milestones and launch timelines

Qualifications – What we’re looking for

• 5+ years in software development or technical roles
• 3+ years in product management
• Experience at an early-stage startup (Series B or earlier)
• Comfortable context-switching between tactical work and strategic conversations
• Experience with distributed systems, messaging, or infrastructure software
• Familiarity with open source communities and developer audiences
• You communicate clearly and build trust with engineers, executives, and customers
• You are self-directed and don’t wait to be told what needs doing

Bonus

• Experience with NATS.io, Kafka, TIBCO, JMS, MQTT, AMQP, RabbitMQ
• Experience with Linear
• Experience with Shape Up

Location

USA, Europe – Remote

Diversity and inclusion

Synadia is an equal opportunity employer. Our continuing policy is to recruit and employ the best-qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic.

Salary range

The projected salary range for this position is $150,000 to $175,000. The projected salary range is just one component of the total compensation for this position. Total compensation for this position also includes equity, bonuses, and comprehensive benefits.

Apply

Please send a cover letter and resume to jobs@synadia.com