Product Support Lifecycle

Product Support Lifecycle Policy

  1. Minor releases follow a 6-month release cycle.
  2. Every <major>.<minor> release version is supported for one year from its release date.
  3. The two most recent minor release versions are supported.
  4. Synadia Platform components follow the same support lifecycle policies as NATS.

Current Supported NATS Releases

Product Version
NATS 2.11
Release DateSupport begins
Mar 19 2025
Support End1 year from release
Mar 18 2026
Product Version
NATS 2.12
Current
Release DateSupport begins
Sept 22 2025
Support End1 year from release
Sept 22 2026
Product Version
NATS 2.14
Release DateSupport begins
Anticipated March 2026
Support - What's Included
  • Support for all ticket priority levels
  • Remedies for high severity CVEs
  • Ability to submit feature requests
  • Ability to submit bug reports
  • Access to documentation and other public content
  • Community support
End of Life (EOL)
  • Access to documentation and other public content
  • Community support
Long Term Support (LTS)
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