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Product Support Lifecycle

Product Support Lifecycle Policy

  1. Every <major>.<minor> release version is supported for at least one year from its release date.
  2. The two most recent minor release versions are always supported.
  3. When there are two newer minor releases and a version is more than a year post release date, that version is end of life.
  4. Synadia Platform components follow the same support lifecycle policies as NATS.

Current Supported NATS Releases

Product Version
NATS 2.10
Release DateSupport begins
Sept 19 2023
Support Minimum1 year from release
Sept 18 2024
Product Version
NATS 2.11
Current
Release DateSupport begins
Mar 19 2025
Support Minimum1 year from release
Mar 18 2026
Product Version
NATS 2.12
Release DateSupport begins
Anticipated Sept 2025
Support - What's Included
  • Support for all ticket priority levels
  • Remedies for high severity CVEs
  • Ability to submit feature requests
  • Ability to submit bug reports
  • Access to documentation and other public content
  • Community support
End of Life (EOL)
  • Access to documentation and other public content
  • Community support
Long Term Support (LTS)
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